Customer Service
Welcome to byCarteBlanche/metoyoumyplace, the online store from Carte Blanche Greetings!
Whether you’re a new or returning customer our Customer Service section will guide you through everything you need to know about this site. We’ll tell you what’s new and you’ll learn more about how our special functions and features can make everything easy and your shopping experience enjoyable.
There's nothing more important to us than offering you a great experience when shopping with byCarteBlanche/metoyoumyplace. We have a team of customer service representatives ready to help. You may contact Customer Services by email at shop@cbg.co.uk or by telephone on 01243 792 536.
Frequently Asked Questions
The starting point for any queries should be our Frequently Asked Questions. Most queries we encounter relate to these topics and we keep it up to date with any common issues that arise so please read these FAQs first.Order Queries
If your query relates to a specific order please use our Order Query form to get in touch. You'll need to have your Order Number ready; you can find this in the email sent to you when you placed your order, or in your Account under My Orders.
Feedback
We'd love to hear from you if you have ideas about how we can make the site even better. Maybe there's a product you think we should sell, or maybe you have an idea as to how the site could work better. You may also have found something that wasn't working to your satisfaction. We really want to hear from you, so please use our Feedback form.
