Returns Policy
If you are not entirely satisfied with your purchase, you can return it to us for an exchange or full refund. Please return within 14 days using the returns form and pre-paid address label supplied with your order to:
byCarteBlanche/metoyoumyplace
Carte Blanche Greetings Ltd,
PO Box 500,
Chichester,
PO20 2XZ
Email: shop@cbg.co.uk
Goods should be returned back in their original packaging as we are unable to offer an exchange or refund on worn or damaged goods.
On return please select one of the following as the reason for your return:
A) Item has manufacturing fault
B) Item damaged in transit
C) Item did not match description
D) Item of clothing did not fit
E) Item delivered different from order
F) Item arrived too late
You will not have any right to return any products that have been personalised, customised or otherwise modified at your request.
Unfortunately, due to the costs involved, the gift wrapping service charges for returned orders cannot be refunded.
Refunds will be made to the card which you originally used for the purchase.
